Privacy Policy

1. Introduction

BidBlast Inc. ("BidBlast," "we," "us," or "our") operates a real-time live auction bidding platform accessible at bidblast.auction (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

• Account registration details (name, email address, organization name)
• Billing and payment information processed via Stripe
• Auction catalog data you upload (lot descriptions, images, reserve prices)
• Communications you send to us (support requests, sales inquiries)

2.2 Information Collected Automatically

• Log data (IP address, browser type, pages visited, time and date of access)
• Device information (hardware model, operating system, unique device identifiers)
• Bidding activity and event participation records
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process payments and prevent fraudulent transactions
• Send transactional emails and outbid notifications you have opted into
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve our platform
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Payment processors (Stripe) to complete transactions securely
• Service providers who assist us in operating the platform (hosting, analytics, email delivery) under strict confidentiality agreements
• Law enforcement or regulatory authorities when required by applicable law

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account data at any time by contacting us at privacy@bidblast.auction. We will retain records where required by law or legitimate business interest (e.g., financial records).

6. Security

We implement industry-standard security measures including TLS encryption for data in transit, access controls, and regular security reviews. No method of electronic storage or transmission is 100% secure; we cannot guarantee absolute security but are committed to protecting your data.

7. Cookies

We use essential cookies to maintain your session and platform functionality. We may use analytics cookies to understand how visitors interact with the Service. You can control cookie preferences through your browser settings, though disabling certain cookies may limit functionality.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact privacy@bidblast.auction. We will respond to verifiable requests within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Continued use of the Service after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: